Service PLUS
Neben innovativer Technologie legen wir großen Wert auf starken Support. Der kostenlose FRITZ!-Support ist für alle unsere Kunden verfügbar. Unsere Service PLUS-Pakete sind ideal für Selbstständige, Freiberufler, Gamer und alle, die auf eine stabile Internet- und Netzwerkumgebung angewiesen sind. Von der priorisierten Bearbeitung bei Supportanfragen bis hin zur individuellen Beratung durch unsere Systemexperten wollen wir dich schnellstmöglich unterstützen.
You deserve the best support
Plus Line & Plus Mail
With Plus Line and Plus Mail you’re always first in line: Your calls are answered first, and we respond to your emails with the highest priority. For fast, efficient service exactly when you need it.
Express replacement service
We ensure that, in the event of a defect, you quickly receive a suitable replacement device to guarantee that your day-to-day work continues smoothly.
All-round service for you
Use our professional remote analysis for fast troubleshooting and flexibly select a time for us to contact you via the Support Date Choice.
System experts
Ein persönlicher System-Experte analysiert deinen technischen Bedarf, berät dich individuell und empfiehlt die passenden Produkte sowie die optimale Netzwerk-Einrichtung. Im Professional Plus-Paket unterstützen wir dich auch per Remote-Zugriff bei der Einrichtung und führen proaktiv einen Success-Check durch, damit dein System zuverlässig funktioniert.
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Plus Line
Prioritized support by phone
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Plus Mail
Prioritized support by email
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All services in the basic package
Prioritized support by phone and email
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3 remote analyses
Fast troubleshooting through safe remote maintenance
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1 project with a system expert
Individualized analysis of requirements, consulting, configuration recommendations
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Support appointment selection
Schedule appointment with our Support
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1 express replacement service
Rush advanced replacement devices
+Show more services
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All services in the basic package
Prioritized support by phone and email
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6 remote analyses
Fast troubleshooting through safe remote maintenance
-
2 projects with a system expert
Individual analysis of requirements, consulting, configuration support followed by success check
-
Support appointment selection
Schedule appointment with our Support
-
2 express replacement services
Rush advanced replacement devices