Service PLUS

Along with innovative technology, we attach great importance to excellent support. The free FRITZ! Support is available to all of our customers. Our Service PLUS packages are ideal for the self-employed, freelancers, home users with higher technical requirements, and everyone who relies on a stable internet and network environment. We aim to support you as quickly as possible with services ranging from prioritized processing of support requests to individual consulting from our system experts.

You deserve the best support

Plus Line & Plus Mail

With Plus Line and Plus Mail you’re always first in line: Your calls are answered first, and we respond to your emails with the highest priority. For fast, efficient service exactly when you need it.

Express replacement service

We ensure that, in the event of a defect, you quickly receive a suitable replacement device to guarantee that your day-to-day work continues smoothly.

All-round service for you

Use our professional remote analysis for fast troubleshooting and flexibly select a time for us to contact you via the Support Date Choice.

System experts

A dedicated systems specialist analyses your technical requirements, provides personalized advice, and recommends the most suitable products and the optimal network configuration. In the Professional Plus package, we also provide remote support during configuration and proactively perform a success check to ensure that your system runs reliably.

KI-generiert