Knowledge document #3436
FRITZ!Powerline reports 'The search for a new FRITZ!OS version failed'
It is not possible to determine whether a new FRITZ!OS is available. After you click on the 'Find New FRITZ!OS' button, the message 'The search for a new FRITZ!OS version failed' is displayed in the user interface.
Cause
- Temporary problem with the internet connection or FRITZ! Update Server.
Repeat the search later or perform the update manually as described here.
1 Downloading the FRITZ!OS file
- Call up https://download.avm.de/fritzpowerline/ in your web browser.
- Switch to the folder for your FRITZ!Powerline model, then to the subfolder 'deutschland', and then to the folder 'fritz.os'.
- Download the file with the extension '.image' to the computer.
2 Installing the latest FRITZ!OS
- Click on 'System' in the FRITZ!Powerline user interface.
- Click on 'Update' in the 'System' menu.
- Click on the 'FRITZ!OS file' tab.
- Click on the 'Browse...' or ' Select File' button.
- Select the FRITZ!OS file you downloaded (image file).
- Click on the 'Start Update' button.
