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Made in Europe

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Service & Support

You need support?

Personal support for your product is no longer available.

Should you believe that your product is defect, you can send us your FRITZ!Box to have it checked in the context of our manufacturer's guarantee. If we identify a technical defect, you will receive a replacement device.

Before initiating a check, please try first to restore functionality with our recovery tool.

Initiate Device Check

Mesh with FRITZ!

Extend your home network with FRITZ! Mesh. Whether you have a large flat, house with several floors or garden – Mesh with FRITZ! brings fast and stable Wi-Fi to every corner of your home. It's easy to add more FRITZ! devices to your home network, which your Mesh Master (e.g. a FRITZ!Box) then ‘weaves’ into a larger Wi-Fi network. Mesh with FRITZ! ensures that your devices always have optimal access to the internet and home network wherever they are.

To the Mesh Service Portal

Downloads

Manual

Quick guide

Service card