Your benefits as a FRITZ! business customer
As versatile as your business: FRITZ! for every industry
All FRITZ! products for an intelligently networked business
Discover our wide-ranging product portfolio – from the powerful FRITZ!Box as a Wi-Fi hub to innovative Mesh Repeaters, smart home devices, and phones.

Just a few clicks to the right FRITZ! solution for you
Answer a few short questions on your work environment, then our product finder will show you which products are ideally suited to your requirements. By clicking on 'Start the FRITZ!Box Finder' you accept our General Terms and Conditions.
Your company deserves the best support
Along with innovative technology, we attach great importance to our excellent support. To ensure the best possible support for you and your company, we offer a selection of Service PLUS packages ranging from prioritized processing of support requests to individual consulting from our system experts. You also benefit from maximum flexibility, as you can change your subscription at any time and cancel it on a monthly basis.
Plus Line & Plus Mail
With Plus Line you’re always first in line: Your calls are answered first, and we respond to your emails with the highest priority. For fast, efficient service exactly when you need it.
Express replacement service
We ensure that, in the event of a defect, you quickly receive a suitable replacement device to guarantee that your day-to-day work continues smoothly.
All-round service for your company
Use our professional remote analysis for fast troubleshooting and flexibly select a time for us to contact you via the Support Date Choice.
System experts
A dedicated systems specialist analyses your technical requirements, provides personalized advice, and recommends the most suitable products and the optimal network configuration. In the Professional Plus package, we also provide remote support during configuration and proactively perform a success check to ensure that your system runs reliably.
Get your Service PLUS package
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Plus Line
Prioritized support by phone
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Plus Mail
Prioritized support by email
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All services in the basic package
Prioritized support by phone and email
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3 remote analyses
Fast troubleshooting through safe remote maintenance
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1 project with a system expert
Individualized analysis of requirements, consulting, configuration recommendations
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Support appointment selection
Schedule appointment with our Support
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1 express replacement service
Rush advanced replacement devices
+Show more services
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All services in the basic package
Prioritized support by phone and email
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6 remote analyses
Fast troubleshooting through safe remote maintenance
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2 projects with a system expert
Individual analysis of requirements, consulting, configuration support followed by success check
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Support appointment selection
Schedule appointment with our Support
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2 express replacement services
Rush advanced replacement devices
+Show more services
The Service PLUS packages are tailored to companies and individuals with demanding requirements. For private customers, nothing changes: Excellent support, free and reliable!
Safe and simple surfing and networking: FRITZ! can do it too!
These projects were planned and implemented with a local IT system house. Do not hesitate to contact a FRITZ! Premium Partner in your vicinity if you are planning a similar setup.

Heisei beauty salon: Feeling good with FRITZ!
The Heisei beauty salon in Valencia provides relaxation and comfort – and FRITZ! ensures a reliable internet connection and secure network. The company was struggling with poor phone call quality and limited Wi-Fi coverage.
The solution: The FRITZ!Box 5590 Fiber, the FRITZ!Fon X6 and the FRITZ!Repeater 1200 AX.
With the products from FRITZ!, Heisei now enjoys excellent phone quality for making appointments and stable Wi-Fi for its guests and staff.
Read the detailed project report in the Business Portal.

Reliable Wi-Fi for the volunteer fire department in Schwechat
The volunteer fire department in Schwechat needed fast, seamless Wi-Fi in all indoor spaces, rooms and buildings, as well as in a large outside area used for training.
The solution: Nine FRITZ!Box 7590 and one FRITZ!Repeater 6000.
The FRITZ! Mesh technology enabled an extensive, stable Wi-Fi network to be set up that would meet the high demands of the fire department. The Schwechat fire department now has a powerful, reliable Wi-Fi network that is easy to use both for work communication and for keeping in touch with family and friends during breaks.

University of Vienna chooses FRITZ! for its earthquake research
For its AlpArray project, the Department of Meteorology and Geophysics at the University of Vienna needed reliable transmission of earthquake measurement data via mobile broadband with low energy consumption.
The solution: Thirty-three FRITZ!Box 6850 5G and one FRITZ!Box 6850 LTE.
The FRITZ!Box models enabled the creation of a robust communication network that could meet the challenges of transferring data to the remotest measuring stations, so that important seismological data could be transmitted.
Read the detailed project report in the Business Portal.

Ensure that your business is always online
Protect your company from internet outages with FRITZ! Failsafe. In the event of an internet connection malfunction, the FRITZ!Box automatically switches to a mobile connection, keeping your business reliably online even if your primary connection is currently not working.
To use this you need in addition to your FRITZ!Box a mobile network router connected via LAN cable, or a mobile dongle connected via USB.
We recommend our FRITZ!Failsafe Bundle to you:
While the FRITZ!Box 5690 Pro uses a DSL or fiber optic connection as the main connection, the FRITZ!Box 6860 5G provides a backup solution via the 5G mobile network in the event of an internet outage. With this failover protection you remain online for your customers and staff and can continue working uninterrupted.

Sustainability and digital sovereignty: FRITZ! is leading the way
As a conscientious European manufacturer, FRITZ! is committed to sustainability, digital sovereignty and security. For its achievements in the area of Environment, Social and Governance (ESG), FRITZ! has been awarded a silver medal by EcoVadis, putting it in the top 15 per cent of all companies assessed. In the hardware and telecommunication sectors the company is even among the top 5 per cent.
FRITZ! develops hardware and software in-house in Berlin, produces in Europe, and ensures its compliance with high environmental and social standards. This location advantage, combined with close contacts to its manufacturers and a strong focus on in-house software development, allows FRITZ! to uphold the highest security standards, deliver uncompromising quality, and provide regular updates.
This is why FRITZ! products are especially reliable and durable, making an active contribution to a sustainable digital future in Europe.
FAQs for businesses
What are the advantages of ordering directly from you?
When you buy directly from us you benefit from exclusive offers, our personal sales and product advice, direct manufacturer support, as well as free premium delivery with DHL.
If you are not satisfied with a product purchased in our shop, you can return it free of charge; thanks to our 30-day money-back guarantee, the entire purchase price will be refunded.
And of course, all products purchased from us are covered by the complete manufacturer's warranty.
Do I have to set up a customer account to use your shop?
No, you can also order products from us as a guest. However, with a customer account you can complete your order more quickly, view your personal order history, and receive exclusive offers in the future. The best way to ensure deals is to subscribe to our newsletter.
How can I pay?
We accept all common payment methods:
- Credit card (Visa, Mastercard, American Express)
- PayPal
- Klarna (invoice & instalment payment)
- Apple Pay
- Google Pay
Can I cancel or change my order?
Your orders are processed very quickly in an automated process. Therefore, cancelling or changing the orders is unfortunately not possible. Should you no longer require a device, you can return the ordered device free of charge after receiving it. If you wish to purchase further devices, simply submit another order.
You have further questions? See our general FAQs for more answers.



