Knowledge document #3436
FRITZ!Powerline reports "The search for a new FRITZ!OS version failed"
It is not possible to determine whether a new FRITZ!OS is available. After you click the "Find New FRITZ!OS" button, the message "The search for a new FRITZ!OS version failed" is displayed in the user interface.
Cause
- Temporary problem with the internet connection or AVM Update Server.
Repeat the search later or perform the update manually as described here.
1 Downloading the FRITZ!OS file
- Call up https://download.avm.de/fritzpowerline/ in your web browser.
- Switch to the folder for your FRITZ!Powerline model, then to the subfolder "other", and then to the folder "fritz.os".
- Download the file with the extension ".image" to the computer.
2 Installing the latest FRITZ!OS
- Click "System" in the FRITZ!Powerline user interface.
- Click on "Update" in the "System" menu.
- Click on the "FRITZ!OS file" tab.
- Click the "Browse..." or "Choose File" button.
- Select the FRITZ!OS file you downloaded (image file).
- Click the "Start Update" button.
